Respond to every review, professionally
Responding to reviews matters for SEO and reputation, but writing individual responses takes time. Claude Code builds a Node.js tool that reads reviews from a CSV or text input, understands the sentiment and specific feedback, and drafts an appropriate response. You review the drafts before posting. Output is a CSV of review-response pairs.
Target audience: E-commerce brands, restaurants, and local businesses that receive regular reviews
Claude Code creates a Node.js project with the Claude API SDK and csv-parse
via Claude Code
You configure your brand voice and any policies (e.g. refund offer for negative reviews)
via Claude Code
Claude builds a CLI that accepts reviews as CSV or pasted text
via Claude Code
Each review is analysed for sentiment and specific feedback points
via Claude Code
Personalised responses are generated and output as a CSV for your review
via Claude Code
Open Claude Code in your terminal
Run claude in your project directory
Copy and paste this prompt
Claude builds the entire project for you
It will scaffold files, install dependencies, and wire up the full workflow
Reviews go unanswered because writing individual responses is time-consuming
AI reads each review and generates a personalised, on-brand response draft
Respond to 100% of reviews in minutes instead of hours
Identifies positive, negative, and neutral reviews
References specific feedback points in each response
Process multiple reviews at once from CSV
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