Train it on your docs, let it answer customers
Train an AI on your business knowledge — FAQs, pricing, policies, product docs — and let it draft accurate responses to customer emails. The tool reads incoming support emails, finds the relevant answer from your knowledge base, and drafts a reply in Gmail. Every response is saved as a draft for your review before sending, so you stay in control while saving hours of repetitive typing.
Target audience: Small businesses and solo founders handling their own customer support
Claude Code creates a Node.js project with Claude API SDK and googleapis
via Claude Code
You provide your FAQ documents, pricing page, and common policies as text files
via Claude Code
Claude builds a knowledge base loader that indexes your docs
via Claude Code
The tool reads new support emails from Gmail using label filters
via Gmail
Claude API generates a response using your knowledge base as context
via Claude API
Responses are saved as Gmail drafts for your review before sending
via Gmail
Open Claude Code in your terminal
Run claude in your project directory
Copy and paste this prompt
Claude builds the entire project for you
It will scaffold files, install dependencies, and wire up the full workflow
Answering the same customer questions over and over consumes hours every week
AI trained on your docs drafts accurate responses — you just review and send
Handle 3x more support emails in the same time with consistent, accurate answers
Loads your FAQs, policies, and docs as context for accurate responses
Reads support emails and creates draft responses for your review
Flags queries it's unsure about so you handle edge cases personally
Complex or angry messages get flagged for immediate human attention
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